Shipping & Returns

Shipping Within Canada via Canada Post 

Ontario: 

We are happy to offer free delivery to Stratford – just use the button in shipping. 

Orders of $100.00 or more before tax – FREE shipping 

Orders less than $100.00 before tax - $10.00 flat rate fee 

Xpress Post $15.00 

Outside Ontario: 

Orders of $150.00 or more before tax – FREE shipping 

Orders less than $150.00 before tax - $15.00 flat rate fee 

Xpress Post $20.00 

Customers in the USA please contact us for shipping information. 

 

Online Return Policy 

We truly hope you love your new purchase. However, if you are not completely satisfied, we will be happy to exchange, issue an In-Store Credit or refund the cost of all full price items within 14 days of delivery. Returned merchandise must be in original condition – unworn, undamaged, unwashed and without odour; and include the original tags. We reserve the right to accept returned items. 

 Customers are responsible for their return shipping cost.    

*** SALE ITEMS are always FINAL SALE and not refundable *** 

Please allow 7 days for your return to be processed.                                                                                          We are not responsible for any returns that are lost or stolen while in transit, and recommend customers retain tracking numbers on returned packages.